Assessment of electricity consumption volumes and characteristics of the object.
Preparation of individual cooperation terms and costs.
Agreement on terms and signing of documents.
Organization of the transition without the client's participation.
Actual start of electricity supply.
Carried out through the networks of the distribution system operator without interference in the client's infrastructure.
Supply occurs solely on the basis of a contract that defines the terms and procedures for settlements.
A personal manager is assigned to the client, who provides consultations and support.
To enter into a contract, a legal entity must provide a basic package of documents regarding the enterprise and the consumption object.
Individual entrepreneurs provide documents that confirm identity and data for entering into a contract.
Signing the contract is possible in electronic form using a qualified electronic signature (QES)
Payment terms are defined by the contract and agreed individually.
The pricing format is selected depending on the client’s needs.
Phone: +38 063 66 30 021
Email: info@energopostach.ua
up to 30 days standard review
up to 45 days in case of complex issues
All disputed issues arising between the supplier and the consumer are resolved through negotiations and in the manner defined by current legislation of Ukraine.\nIn case of failure to reach an agreement, the dispute is subject to resolution in court in accordance with the legislation of Ukraine.
State authorities that protect consumer rights
NERC — https://www.nerc.gov.ua
Contacts of the Ombudsman of Ukraine
Email: hotline@ombudsman.gov.ua
Phone: 0 800 501 720 або (044) 299 74 08
Website: ombudsman.gov.ua
Address: Kyiv, Instytutska St., 21/8, Kyiv, 01008, Ukraine
“VANGARD ENERGY” LLC adheres to the principles of openness, honesty and responsible conduct of business on the electric energy market.